Badlands Creative | It’s all about the details!
Badlands Creative is a full-service creative design agency in Austin, Texas, specializing in affordable small business graphic design, website design and development, print, product and packaging design and creative strategy for entrepreneurs and start-ups.
Austin Texas Graphic Design, Austin Texas Brand Identity, Austin Texas Branding, Small Business Branding, Small Business Graphic Design, Small Business Web Design, Austin Texas Web Design, Austin Texas Designer, Small Business Designer, Small Business Strategy, Small Business Marketing, Small Business Advertising, Austin Texas Advertising, Austin Texas Marketing, Entrepreneur, Austin Texas Copywriter, Austin Texas Social Media, Small Business Print Design, Bastrop Texas Creative Agency, Small Business Creative Agency, Austin Texas Creative Agency
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It’s all about the details!

Customers appreciate when you go the extra mile, and attach a human element to your small business. It’s the little details which stand out, and create a memorable customer experience – and that’s what brings them back. When shipping a package to a customer from your e-commerce, you have the option to do three things:
 
  • Fail to meet expectations
  • Meet their expectations
  • Exceed their expectations

 

By creating a memorable un-boxing experience for customers, you’ll add a premium to their purchase and turn them into repeat customers. How to add that personal touch on a budget? Cut out a stencil of your logo and spray paint it onto your shipping boxes in silver or gold. Include a branded package insert, like a beautiful card or a note on custom stationary. Provide a discount code on future purchases and thank them for their support. Let them get a feel for the entrepreneur behind the scenes, and they’ll admire the quality and care provided in the sale. They’ll walk away feeling like they received a gift, and return to your organization for that extra mile of service.
 
Stay tuned to our blog at BadlandsCreative.com for other tips and inspiration for making your small business shine!